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===Dissatisfaction of Jackson===
Jackson felt betrayed by Bashir and complained that the film gives a distorted picture of his behaviour and conduct as a father.<ref>[http://edition.cnn.com/2003/SHOWBIZ/Music/02/06/jackson.bashir.statement/index.html]</ref><ref>[http://news.bbc.co.uk/1/hi/entertainment/tv_and_radio/2731663.stm]</ref> He claimed that Bashir, in the final version of his interview, used only that material which supported the negative view Bashir portrayed as holding towards Jackson. In response, Jackson and his personal cameraman released a rebuttal interview, which showed Bashir complimenting Jackson on his abilities as a father and grace under pressure, thus contradicting the journalist's previous statements (see below).<ref name="the times">{{cite news |first=Valentine|last=Low|url=http://entertainment.timesonline.co.uk/tol/arts_and_entertainment/music/article6586855.ece |title=Michael Jackson: PR suicide with the help of Martin Bashir |accessdate=2009-06-28 |date=[[2009-06-27]] |work=The Times }}</ref>

Jackson filed complaints with the [[United Kingdom|UK]]'s [[Independent Television Commission]] and the [[Broadcasting Standards Commission]]. Jackson's lawyers claimed in a British High Court case against Martin Bashir and Granada TV that the documentary was a [[breach of contract]] and breach of confidence. The proceedings were put on hold when Jackson was charged with 10 felony counts in late 2003, and the proceedings could have continued after Jackson's acquittal. However, this is unlikely following his death. Ann Kite, a [[public relations]] consultant hired by Jackson's advisers to counter negative publicity, called the documentary a PR disaster.